Go Save reward: Your Go Save annual discount will be shown as a pro-rata discount off each of your energy bills for as long as you remain on the Go Save tariff. Further terms and conditions apply to the Go Save tariff please click on the link above to find out more.
Your annual discount: If you pay by monthly Direct Debit continuously for 12 months we’ll give you a discount off your bill (£100 if you buy both electricity and gas, £50 if you buy just gas or £40 if you buy just electricity). Your discount will be credited to your account on or before the last day of the 12th month after becoming eligible and then on or before the same last day of each year you continue to pay this way. Dual fuel customers must pay for both fuels in one combined payment and accept a combined dual fuel statement to receive a Dual Fuel discount. Certain tariffs are excluded. Subject to change.
Meter read reminders: We’ll use the reading(s) you supply to produce your next bill whenever it is possible to do so. There may be some circumstances when it is not possible to use your meter readings and in this case we will estimate your consumption. Our agents will still require access to your meter to take readings and for safety checks. The meter reads you supply will be in addition to our own meter reads and will be used to provide the most up-to-date view on your statement.